GENERAL INFORMATION

O`ahu Bulky Item Appointment Collection Service
FREQUENTLY CALLED NUMBERS
Important Local Phone Numbers
748-5872 After hour water emergency
548-7311 Hawaiian Electric Company
548-7961 Hawaiian Electric Company Service Calls
643-3456 Hawaiian Tel Com
643-2100 Ocean-Time Warner Cable
217-0944 Executive One Protection (Ocean Pointe Security)
Public Schools / Kids Clubs & Programs
689-1380 Keoneula Elementary
687-9500 Ewa Makai Middle
689-1250 Ilima Intermediate
689-1200 James Campbell High
689-4182 Boys & Girls Club Hale Pono
City Numbers
768-3346 City/County Facility Maintenance (Street Signs)
733-4300 Civil Defense
955-8300 Crime Stoppers
455-1725 Dead Animal Pick up
768-3100 Driver’s License – Kapolei
911 Fire/Police
689-1204 Library – Ewa Beach
532-7700 License Registration
973-5286 Nation Weather Service – Oahu
768-3003 Park Recreation Programs
723-7162 Police Department – Kapolei Station
768-7777 Pot Hole Hotline
768-3980 Property Tax
768-7272 Sewer Hotline
772-1213 Social Security Office - Kapolei
Click here to report a problem to the City & County of Honolulu
Abandoned or derelict vehicles Click here
Sidewalks
If the area from the curb (or road edge in the case of unimproved sidewalk setback) to the private property line shows evidence of being cracked, uplifted, blocked by overgrowth, obstruction (other than by vehicles which Honolulu Police Department handles via 911), or hole, call the Housing Code Section, Department of Planning and Permitting at 768-8118.
Public Trees
For placement, replacement, trimming, removal, relocation, or donations of city trees, handled by the Department of Parks and Recreation Division of Urban Forestry, please call 971-7151. For more information view Guidelines for Inquiries Relating to Trees.

LOCAL NEWS-UPDATES
Are homeowners responsible for maintaining sidewalk
HONOLULU (KHON2) — As a homeowner, are you responsible for the upkeep of the sidewalk in front of your house? According to the City and County of Honolulu the short answer is yes.
However, it isn’t as simple as noticing a crack along the sidewalk directly in front of your house or noticing overgrown weeds along the sidewalk behind your backyard.
The City and County of Honolulu said sidewalk maintenance is important to avoid any trip hazard that may take place due to uneven pavement, overgrown weeds and trash along the sidewalk.
The Customer Services Department oversees the enforcement and the Department of Planning and Permitting (DPP), residential code branch ensures compliance of codes.
In the Public Works Infrastructure referring to Chapter 14, their requirements include fees and services and goes over what a homeowner is responsible for.
In section 14-20.1 of the Cleaning of Sidewalks section it states, every property owner whose land abuts or adjoins a public street will continually maintain, and keep clean, passable, and free from weeds and noxious growths, the sidewalk and gutter area which abuts or connects the property owner’s property.
This section also states this requirement doesn’t apply where maintenance of an abutting sidewalk and gutter may be hazardous to the owner, or where a sidewalk and gutter are so situated that there is no reasonable access from the property to the sidewalk and gutter.
The city states the term “sidewalk” as used is referring to the portion of a street between a curb line or the pavement of a roadway, and the adjacent property line intended for the use of pedestrians, including any setback area acquired by the city for road widening purposes.
The term “gutter” as used is referring to the paved portion of a roadway immediately adjacent to the curb or that portion of a roadway in concrete and 12 to 14 inches wide immediately adjacent to the curb.
In section 14-20.2 of the Procedure on Owner Failing to Clean, it outlines the next steps if a homeowner does not comply with maintaining their sidewalk area.
According to this section, if the owner receives a notice to clean their sidewalk, they have 20 days to do so, or the city will do it and bill the homeowner the expense.
This includes a notice to clean up the sidewalk or failure and neglecting to keep their sidewalk clean and free from weeds and noxious growths.
To read the full requirements including fees and services click here and for more information or to reach out to the City and County of Honolulu head to their website.